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FAQ's
Get quick answers to common questions about our services, pricing, and policies. Don’t see what you need? Contact us!
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Does Mexi Maid guarantee its work?
Yes, we stand by our work. If you’re not satisfied, let us know within 24 hours, and we’ll make it right.
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Is it customary to tip cleaners?
Tipping is not required but always appreciated for exceptional service.
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Do I need to be home on the day of cleaning?
No, as long as we have access to your home or business, you do not need to be present.
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How will cleaners enter my home?
You can provide a key, garage code, or arrange another secure entry method.
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What cleaning products do you use?
We use high-quality, eco-friendly products that are safe for people and pets.
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How much does Mexi Maid charge for cleaning?
Pricing varies based on the size of the space and the level of cleaning required. Contact us for a free estimate.
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What forms of payment does Mexi Maid accept?
We accept cash, credit cards, and electronic payments.
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How do I reschedule my service?
Simply contact us at least 24 hours in advance to reschedule.
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Do I need to provide any supplies or equipment?
No, we bring our own professional-grade supplies and equipment.
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Is an initial deep cleaning mandatory when starting service?
For new clients, we recommend an initial deep clean to ensure the best results, but it is not required.
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